Complaints Related to Continuing Education Events

If you have a specific grievance or complaint about a speaker, program content, delivery of credits, or accessibility please email your concern to our Continuing Education Coordinator: Kathleen Young at kathleen.young@austenriggs.net or mail it to: Kathleen Young, Austen Riggs Center, 25 Main Street PO Box 962, Stockbridge, MA 01262 or call 413.931.5230. 

Accommodations  

The Austen Riggs Center follows all state and federal laws and regulations, including the Americans with Disabilities Act of 1990 (ADA). In accordance with the ADA, the Austen Riggs Center is committed to accessibility. If you need accommodations for your online course, please contact education@austenriggs.net 

 Cancellation & Refund Policy

For events requiring paid registration, the Austen Riggs Center will provide a full refund for the cost of event registration when notified at least seven (7) days prior to the event.   

If the Austen Riggs Center cancels a paid event, registrants will receive a full refund for the cost of the event registration.   

Notification of event cancelations will be posted on the event website and an email will be sent to all registrants.   

Questions regarding the cancellation and refund policy may be directed to the Erikson Institute Education Coordinator and Events Assistant Kathleen Young: kathleen.young@austenriggs.net or mail it to: Kathleen Young, Austen Riggs Center, 25 Main Street PO Box 962, Stockbridge, MA 01262 or call 413.931.5230.  

Technical Support

If you have questions, technical needs or have forgotten your user name or password, please email education@austenriggs.net 

General Inquiries

For general questions or to request more information about Austen Riggs Center please email education@austenriggs.net